Frequently Asked Questions
1. How can we guarantee quality and are the machines original?
Yes, all the machines are original. Our engineering team always conducts a thorough inspection before shipment to ensure optimal working condition.
2. What types of equipment can I purchase from you?
We supply a wide range of used equipment including Truck Cranes, Crawler Cranes, Pump Trucks, Excavators (New & Used), Graders, Loaders, Bulldozers, Rollers, and Dump Trucks.
3. What after-sales services are provided?
We offer comprehensive support including: Warranty periods (based on equipment type), spare parts supply, technical remote or on-site assistance, and operation/maintenance training.
4. What are the pricing and payment terms?
Pricing varies by model and configuration. We accept T/T (Telegraphic Transfer) and L/C (Letter of Credit). Installment or leasing options are available for specific equipment.
5. What is the shipping and delivery timeline?
Equipment is typically shipped within 2 days after payment, depending on stock. We support sea, air, and land freight and assist with all export customs clearance procedures.
6. How often do maintenance and spare parts replacements occur?
Maintenance is straightforward with provided manuals. Wear parts like filters generally last about 6 months. We ensure a long-term supply of spare parts at a low replacement cost.