❓ Frequently Asked Questions
What are your terms of packing?
Generally, we pack our goods in paper packages and iron pallets. We can also accommodate custom branded boxes upon receiving proper authorization.
What transportation methods can be provided?
We offer 6 transportation modes including EXW, FCA, FOB, CIF, DDU, and DDP. Our professional logistics team ensures economical costs and efficient delivery times.
Do you test all your goods before delivery?
Yes, we conduct a 100% rigorous test on all products before they are dispatched to ensure maximum quality and safety.
Is maintenance and repair convenient?
Every vehicle model comes with a comprehensive maintenance and repair manual. Additionally, we provide 24/7 online guidance for any technical difficulties.
Is there a backup device for equipment failure?
We provide free consumable parts with each product. In case of an issue, our after-sales service personnel will provide an immediate solution.
How do you ensure a long-term business relationship?
We maintain high quality and competitive pricing to ensure our customers benefit, while treating every client as a partner with sincere cooperation.