Frequently Asked Questions
What are the main products you provide?
We mainly provide AGV-Driven battery cluster robotic loading systems and PACK assembly lines, which are universally applied in the energy storage field.
Can the AGV-Driven Battery Cluster Robotic Loading System be customized?
Yes. Our products can be customized in different specifications and processes to meet your specific industrial requirements.
How is the quality of the products ensured?
We utilize an experienced R&D team to design and control quality. Our leadership consists of professionals with decades of experience in the energy storage industry, ensuring strict management and high standards.
What should be done if the equipment encounters a fault?
We provide an operation and maintenance manual. You should first cut off power for safety, consult the manual, and utilize our professional online instruction for troubleshooting. Spare parts are handled according to the service agreement.
What kind of after-sales service is provided?
Our after-sales support includes installation, system debugging, online & on-site training, and a standard 12-month warranty.
Are these systems patented?
Yes, the AGV-Driven Battery Cluster Robotic Loading System is supported by our own proprietary patents.