Frequently Asked Questions
Are you a manufacturer or trading company?
We are a manufacturer with 25 years of experience and a professional foreign trade team. We utilize high-quality raw materials and strictly control every process from production to loading. Our product range includes toilets, wash basins, bathroom cabinets, and smart mirrors.
Can you produce according to samples?
Yes, we provide OEM & ODM services. We can customize products according to customer requirements, including shapes, printing logos, colors, and packaging.
What are your terms of delivery?
We primarily offer EXW and FOB delivery terms.
How long is your delivery time?
Generally, it is 10-15 days if the goods are in stock. For items not in stock, it takes 15-25 days, depending on the specific order quantity.
Do you test all goods before delivery?
Yes, we conduct 100% testing before delivery. We create pre-production samples before mass production and perform a final inspection before shipment to ensure quality.
What are your terms of payment?
We accept TT and DP (negotiable). For payments under 2000 USD, 100% in advance. For payments over 2000 USD, 30% deposit in advance and 70% balance before shipment. We support final payment after inspection of the finished product package.