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Frequently Asked Questions
Q1: Are the lifting platforms covered by a warranty?
A: Yes. All our products carry a full 1-year major parts warranty.
Q2: Can I get discounts for bulk orders?
A: Yes. For big orders, long-term partners, and frequent customers, we provide reasonable discounts.
Q3: Can I place a mixed order for different models?
A: Of course. You can mix different models such as electric stackers and hand pallet trucks as you wish.
Q4: Do you offer OEM/ODM services for custom designs or logos?
A: Yes, we provide full OEM/ODM services. We also guarantee the legal protection of your proprietary designs.
Q5: Can you deliver products to a specific factory for container loading?
A: Yes, simply provide the detailed address and we will arrange the delivery to your designated factory on time.
Q6: What voltage options are available for the hydraulic system?
A: We offer customized voltage options, typically 220V or 380V, to suit your specific industrial requirements.